1. About AQSA GROUP

AQSA GROUP is an Information and Communication Technology (ICT) company providing:

• Software Development
• Web & Mobile Application Development
• Database Systems
• IT Infrastructure
• Custom Business Systems (Sarafi, Market & Management)
• Digital Consulting & Technology Solutions

Website https://aqsagroup.af    Email info@aqsagroup.af    Phone 0790506000

2. Privacy Policy

2.1 Information We Collect

• Name
• Phone number
• Email address
• Company details
• Technical data (IP address, browser, device)
• Client business system data

2.2 How We Use Information

• Provide and maintain services
• Process transactions
• Send system notifications
• Technical support
• Security & performance improvements
• Legal compliance

We do not sell or rent personal data.

3. Data Processing for Clients

• Clients own all business data
• AQSA GROUP acts only as a data processor
• Processing follows client instructions only

4. WhatsApp Data Usage Policy

4.1 Purpose

• Transaction confirmations
• Account notifications
• OTP verification
• Customer support

4.2 User Consent

• User has provided phone number
• User has given explicit consent

4.3 No Spam Policy

• No unsolicited messages
• No selling WhatsApp data
• No advertising misuse

4.4 Compliance

We fully comply with WhatsApp Business Platform & Meta policies.

5. Data Security

• Secure hosting
• SSL / HTTPS encryption
• Access control
• Database protection

6. Cookies

• Improve functionality
• Analyze performance
• Enhance user experience

7. Payments & Refunds

• Payments are non-refundable once development starts
• Refunds possible before project initiation
• Custom work is non-refundable after milestone approval

8. Limitation of Liability

• Indirect or incidental damages
• Third-party service failures
• Events beyond reasonable control

9. Contact Information

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AQSA GROUP – Your trusted ICT partner. This policy is reviewed regularly.